Description
Description
Description
Description
T. 020 7788 7887
"Our Training Revolves Around You"
Description
Description
Description
Description
Description

Conflict Management

Course Duration: 1 Day

Who should attend?
This workshop is suitable for anyone who has to deal with situations where there is a difference in personalities, beliefs or values that may lead to conflict.

Course Content:
By the end of this course, you will be able to

• Understand the source and nature of conflict.
• Recognise the characteristics of difficult people.
• Assess your own conflict management skills.
• Manage conflict professionally and stay calm in difficult situations.
• Learn effective techniques to prevent and minimise conflict.
• Adapt your conflict management techniques to suit a range of situations.
• Aim towards compromise and resolution avoiding the negative impact of conflict in the workplace.

For full course details, please call one of our Learning Advisors on 020 7788 7887 or email us at enquiries@planettraining.co.uk.
Call us now on 020 7788 7887 to discuss your specific requirements or a flexible package.
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